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Insurance and Billing

Are services free?

Texas Hearing Institute does not provide services for free, but we do offer a sliding fee scale for those who qualify. To apply for the sliding fee scale, submit this form:

  • Sliding Fee Scale Application Form

Does Texas Hearing Institute accept insurance/Medicaid?

Yes, Texas Hearing Institute is "in-network" with a wide variety of commercial and Medicaid payers. A list of contracted payers is here. For specific benefit information, please contact the Billing Department at (713) 523-3633, option 6.

What methods of payment do you accept?

Cash, money orders, personal checks, and all major credit cards are accepted.

What if I cannot pay for my services?

The inability to pay should not be an obstacle to getting the hearing and speech services you need. Texas Hearing Institute has many payment options available. Please contact our Billing Department at (713) 523-3633, option 6.

How can I pay my bills?

  1. Pay through the Texas Hearing Institute patient portal.
  2. Make the payment in person at the check-out desk.
  3. Mail your payment to the address shown on the bill. Please remember to attach the invoice from your bill when mailing your payment.
  4. Call our Billing Department at (713) 523-3633 and select option 6.

What do I need to bring to my appointment?

If you have insurance, please bring a picture ID along with your insurance card. If you do not have insurance, you will need to contact our Billing Department at (713) 523-3633 prior to your appointment.

Accepted Insurance Plans

children wearing hearing aids playing with audiologist

Insurances

Products

Aetna PPO, HMO, EPO, Managed Choice, Medicare HMO, Medicare PPO
AMERIGROUP Community Care Medicaid, Star, Star+Plus, CHIP, StarKids, Star+Plus MMP
Blue Cross Blue Shield Blue Advantage HMO, BlueChoice PPO, Health Select, Blue Essentials HMO, Medicare Advantage PPO
Boon-Chapman PPO, POS, HMO
CIGNA Open Access Plus, PPO, Local Plus Plan and HMO
Community Health Choice Star, Chip, and HMO
CSHCN Medicaid
Driscoll Chip, Star Kids
HealthSmart Complete PPO
Humana Choicecare Network,PPO, Choice POS, HMO Premiere, Humana PPO, Choice Care PPO, National EPO, National POS, Open Access
Memorial Hermann Health Solutions Hybrid PPO, Hybrid HMO, PPO, HMO, Medicare Advantage
Meritain Health PPO, POS
Molina Healthcare Texas Star, Texas Star Plus, Chip, Texas Medicare/Medicaid
PHCS/Multiplan PPO
Superior Healthplan Medicaid, Star, Star+Plus, CHIP
Texas Children’s Health Plan Star, CHIP, Star Kids
Tricare Select (East and West) PPO
TMHP Medicaid
United Healthcare HMO, POS and EPO
UHC Medicaid CHIP, Star, Star+Plus, Star Kids
UMR HMO, POS and EPO

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CALENDAR OF EVENTS

Get a heads-up on upcoming special events and fun activities at Texas Hearing Institute in the coming weeks and months.

View Calendar

OUR BLOG

Learn more about new advances in the field of pediatric audiology, speech therapy, as well as news involving Texas Hearing Institute in our exclusive blog.

Read Now

Texas Hearing Institute

Address:

3100 Shenandoah St.
Houston, TX 77021-1042

Phone:

(713) 523-3633

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At Texas Hearing Institute in Houston, TX, we provide audiology and speech therapy services for adults and children with hearing loss.

ATTENTION:

ATTENTION: Texas Hearing Institute and the Melinda Webb School will be closed for the rest of the afternoon due to a water outage.

The Audiology and Speech Clinics will be closed for in-person appointments. A new appointment date will be arranged/confirmed through your provider.

Project T.A.L.K. will be dismissed early for immediate parent pickup in our main lobby.

We plan to resume normal business hours tomorrow, July 19, 2024. Thank you!